To maintain the highest standards of safety and accountability, our company applies a refundable insurance policy on specific categories of shipments. Please see details below:

• Priority Shipments:For time-sensitive or high-value deliveries, a refundable insurance policy is required. Once the shipment arrives safely without any damage, the full insurance amount will be returned to you. Should any damage or misplacement occur, our company will assume full responsibility by covering the full value of your shipment in addition to refunding the insurance fee.
• Confidential Shipments: To protect the integrity of sensitive or restricted cargo, insurance is also applied upon arrival. If your confidential shipment is delivered intact and without issue, the insurance amount will be refunded in full. In the event of loss or damage, we will cover the shipment’s declared worth and return the full insurance fee as part of our responsibility.

Why is insurance mandatory for discreet packages?

Discreet packages can raise suspicions, making it essential for delivery to proceed smoothly. Therefore, insurance for these packages is not just mandatory; it’s highly recommended. The insurance fee ensures that the package seamlessly navigates through all postal checkpoints without unnecessary scrutiny from postal authorities. This added layer of security is a critical measure implemented by Ocean Gates Delivery to prioritize your safety and peace of mind.

This policy is in place to ensure that all shipments entrusted to us are handled with the highest level of care and reliability.